JetAge Studio sprung from the artistic minds of Renee and William Wiggins in 2006 as an effort to promote each other's art as self-representing artists. We are working artists, and our studio has long been a multimedia studio featuring artworks in wood, steel, glass, and paint as our form of artistic expression. As we've grown through our art, so has our studio, and today we find the glass side has taken over the JetAge Studio namesake. The passion Renee feels to give back to the glassworking community in the form of working knowledge and custom artisan supplies has proved to be the right path for our studio.
We hope you enjoy our ever changing one-of-a-kind glasswork designs and supplies and visit us often for new products to come. Thank you for your continued business. We welcome any comments you may have.
Payment:
We now offer a convenient PayPal shopping cart in our store! Don't have a PayPal account? That's ok, PayPal works with you! Payments are made directly through PayPal using your preferred method of payment. It's easy!
Shipping Policy:
Our packages feature the convenience of a trackable number for all our domestic orders. Keeping our shipping costs as low as possible is our priority, so we will continue to ship via USPS.Please see below for specific shipping information.
• Domestic Shipping Information:
We ship our items with the utmost care and always pack our items very securely. We ship within 2-3 business days via USPS. Shipping is calculated by quantity purchased and starts at $2.50 USD. Our shopping cart calculates shipping costs using this method automatically.
• International Shipping Information:
We welcome and ship orders internationally! We ship within 2-3 business days of your order, provide you with secure shipping using a USPS Priority Flat Rate envelope or small Flat Rate box for just $12 USD for orders $35 USD and over (and up to $150 USD. We can quote you shipping charges for orders over $150 USD). This method usually offers the fastest shipping, and most international orders arrive within 2 weeks. Ocassionally orders can take as long as 30+ days to arrive depending on it's destination.
Orders totaling less than $35 USD will be sent our normal USPS first class international method for $5 USD, and will not require a trackable number. We want to offer this option for our new customers who just want to check us out, and for our loyal returning customers who need "just a little more"! If you need to change your shipping method, please let us know upon checkout. Please contact us if you have any questions.
Refunds and Exchanges:
We want to make sure all of our customers are happy and have fun with our products. Please contact us if for any reason you're not satisfied with your purchase or should any of our products fail to meet your expectations. We can offer a refund or exchange (if available), minus any shipping costs on items that have not been damaged, or are in unused condition. Requests for refunds, etc. will be honored within 14 days of receipt of your package. Because the nature of our work is custom, many of our glass supplies are available in short run productions only. Therefore, we may or may not be able to offer the same colors or blends in an exchange, or be able to provide the same colors in the future.